Contract Hospitality

A Hotel Manager, or Hotel General Manager, is responsible for overseeing the successful operations of a lodging facility to ensure guest satisfaction and enhance the facility’s reputation among travelers. Their duties include hiring and training employees, managing budgets for items like cleaning supplies, appliances and furniture and engaging with guests to resolve issues with their rooms.

  • Greet and register guests
  • Inspect the grounds, public areas and guest rooms for appearance and cleanliness
  • Ensure company standards for housekeeping, decor and guest services are met
  • Answer guest questions about hotel services and policies
  • Keep track of the hotel’s financials
  • Interview, hire, train and terminate staff
  • Monitor staff performance, ensuring the hotel is running well and guests are happy
  • Coordinate front-office and back-office activities and resolve any problems
  • Set budgets and room rates, allocate funds and approve expenditures for various departments